My Tronc amount on my payslip is wrong
If your Tronc amount on your payslip is not what you expected, we need to review this for you.
For security and accuracy, this must be logged directly with our support team.
What to do
Open the Grateful platform or Help Centre
Click Support in the portal
Or click the chat bubble in the bottom right
Log a Tronc query with us
Please include as much detail as possible:
Your full name
Your site name
The pay period affected
Any screenshots if available
As much detail as possible
This helps us resolve your query faster.
