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My Tronc amount on my payslip is wrong

Updated over 2 months ago

My Tronc amount on my payslip is wrong

If your Tronc amount on your payslip is not what you expected, we need to review this for you.

For security and accuracy, this must be logged directly with our support team.


What to do

  • Open the Grateful platform or Help Centre

  • Click Support in the portal

  • Or click the chat bubble in the bottom right

  • Log a Tronc query with us

Please include as much detail as possible:

  • Your full name

  • Your site name

  • The pay period affected

  • Any screenshots if available

  • As much detail as possible

This helps us resolve your query faster.

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