Making a Tronc adjustment
If you need to request a Tronc adjustment, we’ll need to review this securely.
What to do
Please log this as a support query using one of the following:
✅ Messenger (fastest)
Open the Grateful platform or Help Centre
Click the chat bubble in the bottom right
Log your query
Or email:
📩 [email protected]
Include in your message
Business name
Site name
Pay period affected
What adjustment is needed
Why the adjustment is required
⚠️ You will need to be logged in (for verification or emailing from your admin email address.