For admin users

The Grateful app is now available on iPhone and Android, giving your team direct access to their tronc breakdown, earnings, STASH savings, payslips, and documents - all from their phone.

We've put together everything you need to spread the word and get your team downloading the app. Use as much or as little of this as you need.

We've created a ready-made poster you can print and display in staff areas, break rooms, or anywhere your team will see it. It includes QR codes that link directly to the App Store and Google Play, so your team can scan and download in seconds.

You can find the poster at the bottom of this page as a downloadable PDF.

Suggested places to display it:

The poster also works well as a digital share. You can send it to your team via:

Copy and paste this into an email, message, or wherever you communicate with your team:

Hi team,

The Grateful app is now available to download on your phone. It gives you a clear view of exactly what you've earned, how your tips are calculated, and access to your payslips and documents - all in one place.

To download, search your App Store for grateful.net or use these links:

- iPhone: https://apps.apple.com/gb/app/grateful-net/id6758578523

- Android: https://play.google.com/store/apps/details?id=net.grateful.app&hl=en_GB

Log in with the same email and password you use on the website. If you've forgotten your password, tap "Forgot password" on the login screen or reset it at https://account.grtfl.com/auth/reset-password.

Any questions, speak to your manager or visit support.grateful.net.

If you do regular team briefings or shift handovers, here are a few talking points:

Share these directly with your team:

Need help or want us to support the rollout? Reach out to your tronc manager or contact us at [email protected].